Service Locations help you keep track of where patient encounters occur, whether in-person or virtually. This information displays in the encounter sidebar and appears on PDF exports for complete documentation.
Activating Service Locations
The Service Location feature is available as a free app. Here's how to enable it:
Click the shortcuts icon (three stacked squares lines) in the top right corner
Select Apps from the menu
Find the Service Location app in the list
Click Activate
Once activated, you'll be automatically redirected to the service locations management page where you can start adding your locations.
Adding Location Information
When creating a service location, you can include these details:
Name - The primary location name
Alias - An alternative or shortened name
Address - Street address
City - City name
State - State or province
Postal Code - ZIP or postal code
Phone - Primary contact number
Fax - Fax number (if applicable)
Managing Your Service Locations
To access your service locations after initial setup:
Click your profile picture in the bottom left corner
Select Settings
Choose Service Locations from the settings menu
From this page, you can add new locations, edit existing ones, or remove locations you no longer need.
How Service Locations Appear
Once configured, your selected service location will:
Display in the right sidebar when viewing any encounter
Appear on PDF exports for complete documentation records
Note: Service locations are available to all users inside a workspace.